Claims
Everything about
life claims
Need to submit a life insurance-related claim? We’ve got you! Reach out to us and our experienced team will get the ball rolling.
Everything about life claims
Need to submit a life insurance-related claim? We’ve got you! Reach out to us and our experienced team will get the ball rolling.
In a nutshell
When it comes to processing claims, we always aim to be professional, sympathetic, and respectful towards all our policyholders and their loved ones. All we need in order to assist you? Simply complete all the necessary forms in full and make sure the policy number is clearly visible!
In a nutshell
When it comes to processing claims, we always aim to be professional, sympathetic, and respectful towards all our policyholders and their loved ones. All we need in order to assist you? Simply complete all the necessary forms in full and make sure the policy number is clearly visible!
Please note:
You have 6 to 12 months to submit a claim, depending on your policy T’s and C’s.
Our claims process
We like to keep things easy-peasy lemon-squeezy when it comes to claiming with the king.
Our claims process
We like to keep things easy-peasy lemon-squeezy when it comes to claiming with the king.
Tell us
The sooner you let us know about your claim, the quicker we can help you. Submitting a claim is super easy. Simply email
[email protected]
Do the paperwork
Depending on the type of claim you’d like to submit, we need certified copies of the necessary docs, signed by a commissioner of oaths.
We’ll take it from there
Our trusty team will get in touch with you and guide you every step of the way.
Tell us
The sooner you let us know about your claim, the quicker we can help you. Submitting a claim is super easy. Simply email
[email protected]
Do the paperwork
Depending on the type of claim you’d like to submit, we need certified copies of the necessary docs, signed by a commissioner of oaths.
We’ll take it from there
Our trusty team will get in touch with you and guide you every step of the way.
Policy schedule
The original policy schedule sent to the insured on/after the start of the life cover.
The insured
The person whose life was insured in terms of the policy schedule.
ID document
An official ID doc/ ID card (both sides), passport, which must include the ID number, photograph, first names, and surname of the person.