Are you wondering how to lodge a claim with King Price Insurance? You’re not alone. Many policyholders find the claims process daunting, but it doesn’t have to be. At King Price, we’re committed to making your claim experience as smooth as possible. In fact, did you know that King Price pays out more than R8 million in claims every single day?
In this comprehensive guide, we’ll walk you through the King Price claim process, ensuring you know exactly what to do when you need to claim. Let’s dive in!
Understanding the King Price Claim Process
Before we get into the specifics, it’s important to understand that the key to a successful claim is honesty and promptness. Always provide accurate information and report incidents as soon as possible.
What to Do Immediately After an Incident
- Ensure Safety: If you’ve been in a car accident, make sure everyone is safe and call emergency services if needed.
- Contact the Police: For accidents or theft, you must report the incident to the police and obtain a case number. This is crucial for your claim.
- Document the Scene: If possible, take photos and notes about what happened. This will help when filing your claim.
Gathering Necessary Information
To make the claim process smoother, gather the following information:
- Police report and case number
- Your statement to the police
- Details of the police station and attending officer
- A detailed list of all items lost, stolen, or damaged
- Any relevant documentation
- Details of any third parties involved in the incident
Step-by-Step Guide to Filing a Claim
Contacting King Price
To lodge a claim with King Price, you have two options:
- Call or WhatsApp us on 0860 50 50 50
- Email [email protected]
When you contact us, be prepared to provide all the information you’ve gathered. Remember, the more details you can provide, the faster we can process your claim.
Providing Required Documentation
After initiating your claim, you’ll need to submit the following:
- The police report
- The police case number
- Your statement to the police
- Details of the police station and attending officer
- A detailed list of all items lost, stolen, or damaged
- Any other relevant documentation
- Details of any third party involved in the incident
Understanding Your Excess
Your excess is the amount you agree to pay towards any claim. This amount is specified in your policy schedule. Be prepared to pay this amount as part of the claims process.
Tips for a Smooth Claim Process
- Be Honest: Always provide accurate information. Incorrect details can lead to incorrect cover or claim rejection.
- Act Quickly: Report incidents and file claims as soon as possible. At King Price, we aim to complete all repairs and replacements within 3 months of your claim.
- Don’t Settle Without Us: Never agree to any settlement or make financial promises to third parties without consulting King Price first.
Planning Ahead
To make potential future claims even easier, consider these tips:
- Save our emergency assist number (0860 50 50 50) on your phone for quick access during emergencies.
- Keep a copy of our accident form in your vehicle to help you gather all necessary information at the scene.
- Consider adding car hire to your policy for a courtesy car while yours is being repaired.
Additional Services
At King Price, we offer more than just claim processing. We provide:
- Medical assistance
- Roadside assistance
- Towing services
Remember, when you need to claim, King Price is here to help. Our goal is to provide you with super cheap premiums and royal service. By following these steps and being prepared, you can ensure a smooth and efficient claim process.
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