How to submit a cybersure claim

You must tell us about any insured incident as soon as possible, including:

• Any third party claim or event that may give rise to a third party claim.
• Any actual or suspected data breach, cyber incident, cyber extortion or cybercrime that may give rise to payment under this policy.

For us to assist you in the best way possible, please:

• Provide evidence of the insured incident and describe its likely consequences.
• Take all reasonable and necessary measures to minimize the duration and effect of any insured incident.
• Do and permit to be done everything practical to establish the cause and extent of the insured incident.
• Preserve any hardware, software and data, and make them available to us.
• Provide a detailed breakdown of any costs, expenses and reduction of gross profit, with evidence, including any applicable reports, books of accounts, bills, invoices or other documents that we may require.
• Comply with any reasonable recommendations made by us.